3612 Nederland Ave
Sixty years on Nederland Avenue
Jim Snell Master Plumber Inc opened its doors in 1965. Sixty years in one trade, in one town, means we have already seen most of what a house, a shop, a plant or a boat can throw at a plumber, and we have not had to guess at the answer for a long time.
Since 1965
Same building, same name over the door.
The building is at 3612 Nederland Ave, and the numerals are painted right above the door, the same numerals you can see on the awning below. That awning carries the Jim Snell name and the line the company has used since the beginning: “Let me be your plumber.” It is not a slogan somebody added later. It is what the sign has said the whole time.
A shop that has not moved in sixty years is a small thing to point to, but it means something in a coastal county where businesses come and go with the storms. The trucks that leave from here every morning are fully stocked, lettered, and radio dispatched, so the office can send the nearest one instead of the next one in line. See what those trucks actually do on the services page.
The shop at 3612 Nederland Ave, at dusk. This is where the trucks come from.
Master Plumber License M-256 and M-4740
Three credentials, and none of them come with the license.
A Texas Master Plumber license lets you work on a house. It does not, by itself, get you through a refinery gate or onto a vessel tied up on the Sabine-Neches waterway. That takes three more credentials on top of the license, background and drug testing included, and our crews carry all three.
ISTC
Industrial Safety Training Council. The Beaumont-area safety training the Gulf Coast plants require before a contractor's crew is allowed on site at all.
PIX
Plant Information eXchange. The shared database refineries screen a contractor's safety and compliance record against before they will issue a work order.
TWIC
Transportation Worker Identification Credential. The federal card that gets a crew member unescorted onto a secure port or a vessel, issued after a federal background check.
That is the difference between a house job and a plant or a boat: the plumbing itself is ours to know, but the gate belongs to somebody else, and it only opens for a crew that is already cleared. Most plumbers in this part of Southeast Texas never bother getting cleared. We did it once and kept it current, which is why the industrial and marine work on the services page is still ours to do.
The book
Why there is a flat-rate book at all.
We price out of the Consumers' Choice flat-rate manual, and the book comes to the door with the plumber. You see the number for your job before anyone opens a wall or turns a wrench, and the invoice at the end is the number you already agreed to. That exists because plumbing has a reputation for surprise invoices, and we decided a long time ago that we would rather show a customer the page than argue with them about the total afterward.
We are also a member of the Plumbing-Heating-Cooling Contractors Association, the trade group that sets the standard our peers are measured against, and we hold ourselves to it whether the job is a dripping faucet or a lift station.
4.2 out of 5, from 23 Google reviews
Called late one afternoon. They came first thing the next morning. Gave a bid that was reasonable so decided to go with them. Matt started the work right then and there. Finished late that evening. I asked questions and he answered them with explanations.
Chris V., Google
We quote that number honestly. It is not a perfect five, and we would rather you hear that from us than find it out after you have already called.
Mon-Fri 8am-4:30pm · emergency service outside office hours
That is who answers the phone.
Same shop, same book, same three credentials, whether the job is on the services page you need or one you have not found a name for yet. Call and describe it, or send us the details.